Project 2



1.0 Proposed Tasks


1.      Task 1 –Read message and receive incoming call notifications and messages.
2.      Task 2 - Play Music through your list of song
3.      Task 3 - Get directions of places in your area



2.0 Gathering Requirement

2.1 User Analysis

PERSONA

User 1: Student
Naim is 23 years old and is a student majoring his third year in the Science Computer field in a local university. He likes to try new gadgets and other technologies as it is one of his hobbies. Some of the technologies can also assist him and his friends in their works and assignments.
Naim has heard of the new iSmart product and it piqued his interest a lot. He thought to himself that with the functionalities of the glasses, it might give ease and flexibility to some of his daily activities, and also to him completing assignments. Even though the price is quite much for a student to acquire the item, he is willing to test the product out of his great interest.
After a few months of usage, Naim has realized that his everyday life has been quite fun and after he’s used to iSmart functions, he’s able to do works and chores a lot faster using the product. The music player features of the glasses, which is one of the functions that he is really interested in,  also makes it a great replacement of other gadgets, as he does not need to keep wearing it off and on whenever he wants to listen to songs.
Naim has decided that he wants to keep using the product as a result of his user experience with it. He’s also a lot more comfortable using the glasses for various activities already than using his phones and other technologies like before. He might also recommend his buddies to try out the product as well, if they have not already.

Persona:
·         Naim, a student
·         23 years old
·         Majoring in Computer Science
·         Interested in trying out new technologies and gadgets
·         Likes to listen to songs and music while doing his assignments or projects.
·         Usually uses earphones for easier mobility
·         Unemployed

User goal:
Better experience is listening to music and other functions
No additional gadgets and tedious setups

Frustrations:
Earphone wire always get tangled together in pockets
Ears begin to hurt after a long period of usage

Tasks:
Access to music and songs from apps and players
Access to radio and news.



SCENARIO
Naim likes to do his projects and assignments, or some other activities while listening to songs. They can help him focus a lot more. Plus, listening to them makes the works more fun all the way, as he claims. Naim usually wears an earphone that he connects to his phone, and he listens to his favorite list. After a few hours, his ears start to hurt a little since he plugged the earpieces into his ears, so he has to take a little break from it. Even when he goes for a jog or exercising outdoor, he prefers to listen to music as well. But with how the earphone wires keep dangling around, he feels a little bit uncomfortable. After obtaining the glasses, he faces no such problems any more. Naim can listen to music for however long that he wants to, and since there is no more wires, exercising has never been more enjoyable for him.



User 2: Business Executive
Linda is a very busy woman who work as architect. Linda is married for ten years and has two children, one boy with 5 and one girl with 3. She would like to spend more time with her family, mainly with her children but since her work is very demanding, she had to hire a nanny. She is always in rush between company’s conferences, picking up children and parental meeting. Due to her busyness, she having problem to pick up the call and sometime read the message. Sometime, her phone does not have battery so she cannot make or receive the call.

Linda was recommended by her friend to use a new type of glass. She tells Linda that Linda can easily receive call and read message if she wear this glasses even when she busy. It also long lasting battery, so no need to worry about the low battery.

Persona:
·         Linda, 30 year old
·         An architect
·         Always missed an important meeting
·         Having problem to pick up call and read message
·         Phone does not have battery

User goal:
·         Not missed important meeting
·         Able to pick up call and read message
·         Always have a full battery

Frustration:
·         Missed important meeting
·         Phone does not have battery
Task:
·         Easily can receive call
·         Can read message




SCENARIO

Linda is an architect. She have a lot of meeting today. She afraid she cannot attend the meeting on time. Because of her phone in silent mode, she was missed one important meeting with her client. Linda have another meeting tomorrow, she hope she didn’t missed this meeting. Suddenly, she remember what her friend tell about the glasses. So, she wear the glasses during her office time. When she wear the glasses, she didn’t missed her meeting and she easily can receive call and read message.



User 3: Sport Enthusiast
Saiful is a local traveller, mountain hiker and biker. He lives in the suburbs and is a little bored of his daily routine. While not at work, he enjoys being outdoors and exploring new hiking. He likes to attend and organize community hikes and events. He usually makes own research on trails before the trip on desktop, laptop or mobile devices. He has tries his best to remember the routes before trip and print map to share and not rely on mobile devices while hiking. However always gets lost on purpose. This can be embarrassing to him while guiding others and always been a source of frustration for Saiful throughout his time.

Saiful’s been told that he will be able to accommodate directions to where he need to go with turn by turn directions using a new type of glass.  He has heard about the glass and he wonders if the glass can navigate easily no matter if he is footing, pedalling, or motoring to specific destination. Saiful has a positive attitude in terms of technology as he has experienced it as a great support.


Persona:
·         Saiful, 25 years old
·         Local traveller, mountain hiker and biker
·         Not being able to see details of the trails
·         Makes on research of trails before the trip on desktop/ laptop
·         Print map to share and not rely on mobile devices
·         Need accurate information of trail in order to organize and guide others through it

 User goal:
·         Get the basic orientation
·         Plan hiking trips easily
·         Know what to expect in a hiking trip

Frustrations:
·         Getting lost
·         Not expecting certain route conditions during some points of hiking journey


 Tasks:
·         Identify location
·         Hiking duration and distance from current location
·         Map - view
·         How to get to hiking location



SCENARIO
Saiful is on a hike organized by his hiking Club. He is adventurous and always gets lost on purpose. He will always print map location of his hiking place. Unfortunately, he forgot to print map direction for today’s trip. He is trying to get information on the specific location he is interested in. He needs to know the details of the trail to inform the others and to orient him while guiding. He specifies the location that he wants on his mobile devices. The mobile devices give the hiking duration and the distance from his current location. He doesn't want to use mobile devices while hiking. Fortunately, the glass can view the hiking routes condition and keeping track of the direction from his mobile devices. The glass views the map and he gets to hiking location easily.



2.2 Task Analysis


Refinement of HTA

1(a). HTA for playing music

User 1 – Student
Textual Presentation
0.      Start
1.      Tap up button
2.      Tap down button, as the cursor moves down to music icon.
3.      Tap back button, iSmart stays idle.
4.      Tap enter button, goes to music interface.
4.1  Tap enter button, the music plays.
4.2  Tap enter button, the music pauses.
5.      Put down iSmart.


User 2 – Business executive
Textual Presentation
0.      Start.
1.      Tap down button.
2.      Tap down button, as the cursor moves down to music icon.
3.      Tap enter button, goes to music interface.
3.1  Tap enter button, the music plays.
3.2  Tap enter button, the music pauses.
4.      Put down iSmart.       


User 3 – Sport enthusiast
Textual Presentation
0.      Start.
1.      Tap up button.
2.      Tap up button, cursor moves up to navigation icon.
3.      Tap up button, cursor moves up to music icon.
4.      Tap enter button, goes to music interface.
4.1  Tap enter button, the music plays.
4.2  Tap up button, the volume increases
4.3  Tap down button, the volume decreases
4.4  Tap enter button, the music pauses
5.      Put down iSmart

1(b). Discussion on findings from task playing music
For the task, we identify that users cannot play next song. The music interface has an mp3 player looking- esque which means it does not have a playlist or play queue. To further aggravate the situation, it does not have play next and play previous functions.

1(c). Requirement Specification for task playing music
Functional requirement: Playlist or play queue of songs.
Description: The system should provide the user with a listing of songs.
Justification: Users can know what song is currently play and the users can choose the songs from
                       the list.

AND

Non-Functional requirement: Programmed gestures in a system that allows users      
                                                   to play next, play previous and pop up playlists.

Description: Users can play next song by sliding all buttons in forward motion and play previous
                      song by sliding all buttons in back motion. Users can pop up playlist by using
                      pinching gesture. They can scroll down playlists by using mentioned above sliding
                      gestures.

Justification: Users can easily access the playlists to play their preferred songs and they can
                        play next and previous songs conveniently.                                                                         


1(d). A proposed HTA for task playing music
0.      Start.
1.      Tap any button to wake iSmart.
2.      Tap up/down button until cursor moves up to music icon.
3.      Tap enter button, goes to music interface.
3.1  Pinch gesture to pop up playlists
3.2  Slide forward/back to scroll playlists
3.3  Tap enter button to play song.
3.4  Slide forward/back to scroll next/previous alphabetical order song
3.5  Tap up/down button to change volume
3.6  Tap play button to pause
4.      Put down iSmart


2(a). HTA for navigation

User 1 – Student
Textual Presentation
0.      Start
1.      Tap up button
2.      Tap up button, as the cursor moves up to navigation icon.
3.      Tap enter button, goes to navigation interface.
3.1  Open Google Maps on phone
3.2  Set destination route and send link to iSmart
3.3  Route to destination pop up in iSmart
3.4  Following route to destination.
3.5  Arrived at the destination.
4.      Put down iSmart


User 2 – Business executive
Textual Presentation
0.      Start
1.      Tap up button
2.      Tap down button, as the cursor moves down to music icon.
3.      Tap down button, as the cursor moves down to navigation icon
4.      Tap enter button, goes to navigation interface.
4.1  Open Waze on phone
4.2  Set destination route and send link to iSmart
4.3  Route to destination pop up in iSmart
4.4  Following route to destination.
4.5  Cancel the navigation midway.
5.      Put down iSmart



User 3 – Sport enthusiast
Textual Presentation
0.      Start
1.      Tap back button
2.      Tap up button, as the cursor moves up to navigation icon.
3.      Tap enter button, goes to navigation interface.
3.1  Open Google Maps on phone
3.2  Set destination route and send link to iSmart
3.3  Route to destination pop up in iSmart
3.4  Following route to destination.
3.5  Arrived at the destination.
4.      Put down iSmart




2(b). Discussion on findings from task navigation
For the task, we identify that users can interact well with iSmart. The iSmart sync perfectly with any navigation and routing apps. The function is still same as in phone, which display the position on a map, and it offers directions through voice and animation.
However, we are aware that iSmart’s visual navigation can only see a map view in a fixed position that means it cannot zoom in and out. This can surely irritate some users who sometimes missed an important road point in front and who are curious which alternative route that lead them to their destination.

2(c). Requirement Specification for navigation
Non-Functional requirement: Zoom in and zoom out in map view.
Description: Users can zoom in and zoom out of map view from 1km until 5km. They
                      can change the view by tapping up/down button.
Justification: Users can figure out the direction for miles in front of them.


2(d). A proposed HTA for navigation
0.      Start
1.      Tap any button to wake iSmart.
2.      Tap up/down button until cursor moves up to navigation icon.
3.      Tap enter button, goes to navigation interface.
3.1  Open any navigation and routing apps on phone
3.2  Set destination route and send link to iSmart
3.3  Route to destination pop up in iSmart
3.4  Following route to destination.
3.5  Tap up/down button to zoom in and zoom out of map view
3.6  Arrived at the destination.
4.      Put down iSmart




3(a). HTA for notification (text messages, call)

User 1 – Student
Textual Presentation
0.      Start
1.      Tap enter button
2.      Tap enter button, goes to notification interface.
2.1  Tap down and enter button, choose text messages
2.1.1        Tap down and enter button, choose a specific message on message list
2.1.2        Tap down button, scroll down message
2.1.3        Tap back button, back to list of messages
2.1.4        Tap back button, back to notification interface
2.2  Tap enter button, choose calls
2.2.1        Tap back button, back to notification interface
3.      Put iSmart down

User 2 – Business executive
Textual Presentation

0.      Start
1.      Tap up button
2.      Tap enter button, goes to notification interface.
2.1  Tap enter button, choose calls
2.1.1        Tap down and enter button, view a specific number on contact list
2.1.2        Tap back button, back to contact list
2.1.3        Tap down and enter button, view a specific number on contact list
2.1.4        Tap back button, back to contact list
2.1.5        Tap back button, back to notification interface
2.2  Tap down and enter button, choose text messages
2.2.1        Tap down twice and enter button, choose a specific message on message list
2.2.2        Tap down button, scroll down message
2.2.3        Tap back button, back to list of messages
2.2.4        Tap up and enter button, choose a specific message on message list
2.2.5        Tap back button, back to notification interface
3.      Put iSmart down




User 3 – Sport enthusiast
Textual Presentation
0.      Start
1.      Tap up button
2.      Tap enter button, goes to notification interface.
2.1  Tap enter button, choose calls
2.1.1        Tap down and enter button, view a specific number on contact list
2.1.2        Tap back button, back to contact list
2.1.3        Tap back button, back to notification interface
2.2  Tap down and enter button, choose text messages
2.2.1        Tap enter button, choose a specific message on message list
2.2.2        Tap down button, scroll down message
2.2.3        Tap back button, back to list of messages
2.2.4        Tap back button, back to notification interface
3.      Put iSmart down



3(b). Discussion on findings from task notification (text messages, call)
For this task, users are amazed by the features of iSmart text messaging. It can be linked to today's messaging app such as message, WhatsApp, Telegram, iMessage and Viber. iSmart users can receive messages from different apps and place them in one place.
However, for calls, we got a bad response. We were often asked whether the call feature can make calls. In fact, we agreed with this matter. iSmart current call feature only receives calls from the callers and call log to see caller’s duration and frequency. We see this as an inadequacy for such an important feature in iSmart.      

3(c). Requirement Specification for navigation
Functional requirement: Call function in call.
Description: Users can make calls based on users’ contact list
Justification: In addition to receiving calls, users can also make calls without having to remove
                       their phone from their pocket.

3(d). A proposed HTA for navigation
0.      Start
1.      Tap any button to wake iSmart
2.      Tap enter button, goes to notification interface.
2.1  Tap enter button, choose calls
2.1.1        Tap up/down and enter button, view a specific number on contact list
2.1.2        Tap enter button, to make call
2.1.3        Tap enter button, to hang up call during call
2.1.4        Tap back button, back to contact list
2.1.5        Tap back button, back to notification interface
2.2  Tap down and enter button, choose text messages
2.2.1        Tap up/down and enter button, choose a specific message on message list
2.2.2        Tap up/down button, scroll down message
2.2.3        Tap back button, back to list of messages
2.2.4        Tap back button, back to notification interface
3.      Put iSmart down

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